Returns & Exchanges
Glasgow City FC is committed to ensuring our supporters are satisfied with their official merchandise. If you are not completely happy with your purchase, you can return any unworn and unwashed items within 28 days of delivery for a full refund or exchange.
Complete the Returns Form
Fill out the returns slip included in your original package, specifying whether you require a refund or an exchange for a different size.
Package Your Items
Securely pack the items in their original packaging with all tags attached, ensuring the completed returns form is placed inside the parcel.
Post to the Club
Send your parcel to the Glasgow City FC official returns address using a tracked postal service to ensure the safe arrival of your items.
Processing and Refund
Once received and inspected by our team, we will process your refund or dispatch your exchange within 7-10 working days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing